Abbott & Hast Publications
Search Our Site


Cover photo: ‘Wings’ by Suzanne St.John, an original acrylic painting, 36" x 48" on stretched canvas. View more works by this artist online at suzystjohn.blogspot.com.
April 2014

  • Colleague Wisdom
    This month’s topic: What aftercare programs — if any — do you currently use, and what types of responses are you receiving?


  • Self-Protection
    By Richard Callahan
    At least half of what Callahan sees in litigation or complaint is due to the failure of funeral service providers to take action to protect themselves — insurers call it loss prevention. You may think you have taken steps to protect yourself by purchase of their products, but you should think again. Anyone who has been sued or complained, justly or unjustly, knows that the cost in terms of loss of your time and possible damage to your reputation can be staggering — and none of these “losses” are covered by insurance products customarily carried by funeral service providers. How can you protect yourself? Callahan tells you how.


  • The Cross-Cultural Approach to Grief Education
    By Kim Stacey
    From Brazil to Bali — to Ifaluk, an atoll in Micronesia, how people grief the passing of their loved ones varies widely. Stacey believes that developing a clear understanding of the many ways culture defines our emotional responses to death is empowering and affirms our essential connectedness and oneness with humanity. This month Stacey gives us a global perspective on what is obviously such a personal subject.



  • Aftercare: Grief is Physical as Well as Emotional
    By Gail Rubin
    Strong emotions take their toll on the body. And processing grief involves more than intellectual effort — it is also physical. Whether a death is anticipated or unexpected, the grief reaction triggers the sympathetic nervous system — the fight-or-flight response. This response may stay “turned on” — and when it doesn’t turn off by itself, there’s a risk of grief becoming persistent physical symptoms.

    Dr. Diane Polasky, a counselor with undergraduate degrees in psychology and religion, and a Masters in psychology, has seen this phenomenon in many of her patients. She is also a Doctor of Oriental Medicine, certified as a death educator, EPIC trainer for doctors about death and a grief counselor. This month Rubin visits with Dr. Polasky and they discuss how the body stores emotions.

  • The Fallacy of Conventional Wisdom: How “Value Innovation” Makes the Competition Irrelevant
    By Alan Creedy
    In their book Blue Ocean Strategy, Boston Consulting Group’s W. Chan Kim and Renee Mauborgne explain how high growth/high profit companies such as Starbucks and Southwest Airlines illustrate a pattern of thought and perspective that led them to break out and make their competition irrelevant. They refused to think of themselves as conventional competitors — instead they reinvented their industries to create entirely new market space and new demand. But those are completely different industries — how could that apply to us? In his article, Alan Creedy explains how it does, and how the idea of Value Innovation can work for you.

  • Unconventional Preneed Planning Tools
    By Gail Rubin
    Just getting the conversation started regarding funeral planning is tough, as many folks would just rather have a root canal. But Rubin brings up some possibilities to get the ball rolling: funny clips from movies, her A Good Goodbye DVD series — and a little thing called The Newly-Dead Game.

  • Check Thyself Lest Ye Wreck Thyself
    By Colleen S. Thompson
    No doubt you’ve heard some variation of the following: How can you stand it? How do you work with dead bodies? Aren’t you afraid? You smile and pause before responding once more to defend your sanity and your profession. You respond as the professional you are — though for maybe a microsecond — you wanted to let them know how you really felt about those inane questions. Sometimes we need this little exercise to put things in perspective — to check yourself before you wreck yourself, especially when in mixed company or when things are going rough. This month Thompson talks about the occupational form of stress called “burnout” and how to deal with it.

     

Want to see more than just the headlines and abstracts?
Order your subscription securely online
from our Death Care Web Store by clicking below:

Subscribe Online


The Story Behind Our Cover Photos
During casual conversations with our readers, we are occasionally asked why the scenic covers of Mortuary Management have no relationship to funeral service. Publisher Ron Hast explains that our covers are purposely chosen to be supportive of the surroundings they are often found in. “I recall visiting funeral establishment lobbies over the years where trade magazines were visible. Covers often carried lines about embalming and other issues that could be disquieting to a bereaved family. We know that many receptionists and others read trade journals during visitation hours and covers are visible to others,” Ron says. Most readers concur. The picturesque scenes are also representative of the respect and enjoyment of nature by everyone at Abbott & Hast Publications and have been the compliment of many.

Our magazines are mailed with the label on a removable protective dust cover to allow viewing of the cover photograph in its entirety. Select cover photographs may be purchased by calling (800) 453-1199.

     

Want to see more than just the headlines and abstracts?
Order your subscription securely online
from our Death Care Web Store by clicking below:

Subscribe Online


The Story Behind Our Cover Photos
During casual conversations with our readers, we are occasionally asked why the scenic covers of Mortuary Management have no relationship to funeral service. Publisher Ron Hast explains that our covers are purposely chosen to be supportive of the surroundings they are often found in. “I recall visiting funeral establishment lobbies over the years where trade magazines were visible. Covers often carried lines about embalming and other issues that could be disquieting to a bereaved family. We know that many receptionists and others read trade journals during visitation hours and covers are visible to others,” Ron says. Most readers concur. The picturesque scenes are also representative of the respect and enjoyment of nature by everyone at Abbott & Hast Publications and have been the compliment of many.

Our magazines are mailed with the label on a removable protective dust cover to allow viewing of the cover photograph in its entirety. Select cover photographs may be purchased by calling (800) 453-1199.

Return to Top